Fine print · N° 003
Every operator on the Vigil Guard roster signs this. Every member can read it. We will not move the goal posts on this — it is the only contract that matters to the night.
Current Class 1A operator licence. National police check, renewed annually. Two written character references. A character interview with a Vigil Guard principal. Public-liability and professional-indemnity insurance covered by Vigil Guard.
Unmarked vehicles, in good condition, with current dashcam. Uniform on, identification visible. No alcohol, no medication that impairs driving. No firearms. No batons. No engagement with the public unless invited.
Slow pass at walking speed. Eyes on gate, eyes on front door, eyes on lights. If you see something — anyone in the yard, a door ajar, a vehicle that should not be there — radio dispatch immediately and stay nearby. Do not enter the property under any circumstance. Do not approach occupants. Do not enter conflict.
Every pass logged with timestamp, GPS coordinate, and a one-line note. "All clear" or a description of what you saw. Optional photograph if the member has opted in. Your operator ID appears in the member's log on every entry — this is your signature.
Stay. Radio. Do not act alone. Triple zero is dispatched by Vigil Guard ops the moment you raise the alarm. Your job is to be a steady, watchful presence — not a first responder.
Any member may request that you do not patrol their street, without giving a reason. Vigil Guard honours this without question. It is not a finding against you; it is a feature of the membership.
When you are rostered on Lookout review, you read incoming flags from your assigned postcodes. The rules are short and the rules are the same every time. Reject any flag that describes a person solely by appearance — race, ethnicity, dress, hair, age, body type — with no behaviour attached. Reject any flag that names a specific neighbour, ex-partner, child, or known person. Reject any flag that reads as harassment, gossip, or a complaint about a tradesperson or delivery worker doing their job.
Validate flags that describe a behaviour: a person on foot photographing gates, a vehicle slowly circling a cul-de-sac, an unfamiliar person testing handles or fences, a sustained presence at a property the member knows to be empty. Index validated flags by postcode and time. If three independent validated flags reach the cluster threshold — same postcode, same ninety minutes, three different households — push the postcode alert and redirect the nearest patrol car.
Photographs attached to flags are seen by you and the on-duty senior reviewer only. They are never forwarded to other members, never posted to any feed, never shared outside Vigil Guard. Member identities are pseudonymised in the reviewer queue — you see a flag, a location, and a description, not a name.
If a member's flagging history shows a pattern of bad-faith reports, flag it to a Vigil Guard principal. We will speak to the member, and if the pattern continues, we will end the membership. Vigil Guard exists because watchfulness can be a gift. Vigilantism is not what we sell.