Who we are

Built in Melbourne.
For Melbourne homes.

Vigil Guard is a small team of licensed security operators, engineers, and one ex-paramedic. We do one thing: we protect Australian homes. Quietly. Professionally. Every night.

Why we built it

The night a friend's house was broken into.

"By the time anyone answered the phone, the people in her kitchen had already left. The police came at 4 a.m. and took photographs of a back door. Three weeks later her insurance assessor took photographs of the same back door. Nobody had a photograph of the part that mattered — the moment it was still happening."

We started Vigil Guard because the residential security industry sells stickers and box sets, and what people actually want is for somebody to be paying attention. A car at the kerb when the lights go off. A button on the phone when something goes wrong. Both of those, on one quiet subscription.

We are not a guard service. We are not a hardware company. We do not sell cameras, sensors, or motion lights. We sell two promises — attention while you sleep, and parallel help when you can't dial yourself.

What we believe

The six principles.

  • N° I.   Triple zero is dispatched in parallel, never instead. We are an additional layer, not a replacement.
  • N° II.   The log is yours. Forwardable, exportable, deletable. We do not sell, share, or analyse it.
  • N° III.   Every operator is named. Every pass is numbered. You can veto an operator from your street without explanation.
  • N° IV.   The membership is month to month. Cancel from the app. No retention call, no exit interview.
  • N° V.   We do not watch your home. We watch over it. We do not run cameras, microphones, or motion sensors. The product is human attention, scheduled.
  • N° VI.   Watchful, not vigilante. Lookout flags go to our ops desk only — never member-to-member. Behaviour, not appearance. The app never asks you to confront, follow, or rally. Bad-faith flags cost the membership.

Where we are

Melbourne first. Sydney by spring.

Vigil Guard opens cohort by cohort, suburb by suburb. We onboard a new postcode only when we have an operator vetted and a patrol route mapped. The waitlist tells us where to open next.

The Watch tier (panic switch only) is available anywhere in Australia, from day one. Patrol and Estate require local coverage.

Join the waitlist