Founding-pilot postcode · 3122
Vigil Guard's founding pilot opens with three Melbourne postcodes (Hawthorn, Armadale, and Kew), chosen because they're tight, walkable, well-lit, and the streets repeat. Good first ground for a small operator team.
Join the Hawthorn waitlistWhy Hawthorn first
Hawthorn's 3122 footprint runs roughly Glenferrie Road to the Yarra, Burwood Road to Barkers Road. The streets are short, the houses are mostly detached, and the night noise is low. A patrol vehicle can clear the whole postcode in two slow passes between dusk and dawn without rushing.
We chose it as a founding postcode because it's small enough to learn properly. Every operator on the Hawthorn roster will know your street, your gate, and the cars that belong on the kerb. That isn't possible at scale. It is possible in 3122.
What's covered
Licensed operator slow-pass between dusk and dawn. GPS-logged, time-stamped, photographed if you ask. Patrol routes begin once Vigil Guard is PSBL-approved as a security business in Victoria.
One button. Parallel call tree to your four nominated contacts plus your street, each with your live location. You call 000 yourself in a life-threatening emergency; Vigil Guard never dials 000 for you. Direct AI-routed 000 is gated on ESTA Vic approval.
One-tap suspicious-behaviour flag. Behaviour, not appearance. Three validated flags in 90 minutes inside 3122 triggers a cluster alert and redirects the next patrol pass. Free on every tier.
Optional AI camera watch on cameras you already own. Three tiers: logged, notify, dispatch. Closed-beta with founding-cohort homes. Bundled with the Estate membership.
Honest about the clocks
If a pillar is gated, the membership reflects it. You don't pay for patrols that haven't started.
Hawthorn FAQ
Hawthorn is one of three founding-pilot postcodes (alongside Armadale and Kew). The Watch tier is live nationally. Patrol coverage starts once we're PSBL-approved; the founding-pilot waitlist locks your seat for the first Hawthorn shift roster.
No. Patrol, Panic, and Lookout are camera-free. The optional Sentry pillar watches cameras you already own: Unifi, Reolink, Hikvision, Dahua, Amcrest. We don't sell hardware.
Patrol routes are mapped per cohort. Once your address is confirmed in the waitlist we share the operator-ID range and shift window for your street before the first pass. You can veto any operator from your street without explanation.
Founding-pilot rates apply to the first 10,000 seats nationally: Watch $29, Patrol $129, Estate $349 per month, billed in AUD, month-to-month, cancel from the app. Public rates ($49 / $199 / $549) apply after the cohort closes. See membership.
The panic switch is in design and gated on ESTA Vic approval for AI-mediated 000 routing. Until then, the panic switch alerts your four contacts and your street with your live location, and you call 000 yourself in a life-threatening emergency. Vigil Guard never dials 000 for you. ESTA's approval clock is roughly 12 weeks.
Cancel any month from the app. The incident log is exportable before deletion. No retention calls. Your Hawthorn cohort seat is released for the next person on the waitlist.
Hawthorn waitlist
If you live in 3122 and want to be on the first patrol roster, the waitlist tells us which streets to roster first.
Join the Hawthorn waitlist